-
Flutterbye: Helping to grow sustainable not-for-profit organisations -
Designing, delivering and improving your volunteer program -
Training, coaching & inspiring volunteer engagement professionals
Stronger volunteer programs. Built to last long after I leave.
We are in the business of supporting volunteer-involving organisations to use their time, and resources more effectively, while strengthening compliance with the National Standards. We do not just improve systems or volunteer programs; we work alongside your team to build the capability to keep improving long after we leave.
Clients describe this as knowing they are in good hands, avoiding costly mistakes, turning complex problems into something structured and workable, and building volunteer programs that stand up over time.
We bring together more than two decades of industry experience and seven years of consulting experience to translate complex systems into clear, practical steps that improve your volunteer program. The work begins with an audit of your systems and programs and consulting with your people, so we can build an improvement pathway that is specific to
your organisation.
From there, we deliver clear reports, practical tools, targeted training and the capability your team needs to sustain the work. Whether the project is a Better Impact system review, National Standards audit, stakeholder engagement process or strategic advice, the work is designed to meet your organisation’s needs and support practical action.
To date, we have worked with more than 55 organisations, from small community groups through to local and state government departments, not-for-profits, state peak bodies and government-commissioned strategy projects.
Less risk. Better volunteer experiences. Stronger retention. More capacity to deliver. These are the outcomes we build together. We focus on the internal changes that hold, so your program keeps delivering the community impact you’re here to create.
How we work
Plan
Build volunteer engagement strategies, frameworks and programs that work for your organisation, your team, and the community you support.
Deliver
Turn your team into confident, capable leaders with hands-on support, training and coaching built around your program.
Improve
We measure your volunteer program against the National Standards for Volunteer Involvement, find the gaps, and implement changes that lift performance.
We audit your volunteer management system (Better Impact) setup and tell you exactly what to streamline, fix or build out.
Flutterbye is proud to have supported the following organisations




















How can Flutterbye help you?
Flutterbye supports all organisations who engage with volunteers
Not for profits and community
Volunteers are central to your work. We help you establish, deliver and strengthen the program that supports them.
Governments
Volunteer programs across the public sector deliver real value when set up well. We help you make sure yours does.
Leaders of volunteers
Leading volunteers takes a particular blend of skills. We coach, train and mentor leaders of volunteers at every stage of their career.
