Flutterbye success stories

‘Christine supported an audit of our volunteer program against the National Standards and completed a comprehensive suite of tools to build a quality program with strong supports for our amazing volunteers. I would recommend Christine as a skilled consultant with strong industry knowledge and project management. ’

‘Christine led a project commissioned by government to assess business and philanthropy in the context of volunteering in Victoria. Christine’s strategic thinking and her stakeholder engagement skills were critical for this work. The work is an important contribution to the development of a Victorian Volunteer Strategy.’

‘Expert and responsive professional who was a pleasure to work with and supported our program’s transition to a specialist volunteer recruitment platform.’

‘We were very fortunate to engage Christine as a Better Impact Certified Consultant. Christine’s expertise, and extensive volunteer sector experience helped us review our volunteer management system, and make improvements where needed. Christine also developed important resources for our volunteers and staff to use. We really appreciated our time spent learning from Christine and highly recommend her skills to others. ‘

‘Christine is a very experienced and knowledgeable Volunteer Engagement Consultant. She is professional, kind and great to work with and can help with policies, procedures and everything else that managing volunteers involves. I highly recommend Christine.’

‘I can strongly endorse the skills and knowledge of Christine in Volunteer Management Systems and Volunteer Engagement. Christine was engaged by my organisation to provide Better Impact System Customisation & Program Specific Customisation, and her services have provided quantum leaps for volunteer management in our organisation. Christine has been a pleasure to deal with able to provide services to thoroughly guide us in this process in a way tailored for local government.’

‘We’d used Better Impact for five years but weren’t confident we were getting full value from it. We needed to decide: invest in new software or make better use of what we had. Christine reviewed our setup, identified gaps, and delivered a clear report with practical recommendations we could act on straight away. She then provided targeted training so our team could implement the changes with confidence. The whole process was remote, cost-effective and structured around our needs. We avoided an unnecessary software switch, accelerated improvements across multiple management areas, and built internal capability that will serve us well beyond the project.’

‘Christine worked with us to undertake a full review of our Better Impact accounts and system setup and it was very beneficial to our volunteer team and business.

Christine was very easy to work with and she took steps to ensure that we got the most out of the time we had together through pre-visit discussions and system review. Christine was flexible in how we worked through tasks while onsite and her knowledge of Better Impact was excellent. I would highly recommend Christine to any other business needing help with this system.’

‘I highly recommend Christine Spiers for her valuable support in strengthening our volunteer management processes at Mornington Peninsula Shire.

Christine’s expertise, collaborative approach and tailored solutions helped us streamline onboarding, enhance resources for people leaders and build internal capability. Christine brought professionalism, clarity and genuine care to the project, leaving a lasting impact on our program.’

‘I highly recommend Christine Spiers for her incredible support of Inspiring Brighter Futures Foundation.

Christine played a key role in helping us create clear, practical training guides for both our admins and volunteers. These resources have significantly improved consistency, confidence, and overall impact across our programs.

She also assisted us in setting up and refining Better Impact to work far more efficiently. As a result, our team now spends less time managing systems and more time focused on what really matters: delivering high quality programs to the young people we support.

Christine brings clarity, structure, and a genuine understanding of how systems should support people, not slow them down. Her work has made a lasting difference to how we operate, and I would not hesitate to recommend her to any organisation looking to improve efficiency, capability, and impact.’

‘Christine is an exceptional thinker and doer. She has the experience and knowledge to transform complex challenges into structured and logical solutions. Her ability to then deliver concise and concrete outcomes make her a highly valued colleague and esteemed professional.’

‘Christine is a highly knowledgeable and experienced operator in the Volunteer Engagement and Non-Profit space.

I have worked with Christine in one capacity or another for nearly a decade and most recently have been thrilled to work with her as a Better Impact Certified Consultant (BICC), where I have been able to refer clients to her who require bespoke consulting services, in the safe knowledge that they will be taken care of and in good hands.

I can strongly recommend Christine and the services that she offers without any hesitation and am more than happy to speak to anyone contemplating engaging her to aid with their agency.’